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Frequently Asked Questions

Have a question about your upcoming Mousuni Island trip? Here are clear, straightforward answers about our tariffs, food inclusions, electricity, and travel safety.

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COMMON QUESTIONS

Everything You Need to Know

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Is advance booking required? ▾

Yes, advance booking is highly recommended especially for weekends, extended bank holidays, and peak winter/spring seasons. Because we maintain limited capacity to protect the serene boutique experience, tents and cottages fill up well in advance. You can reserve your dates online or via WhatsApp with a small advance deposit.

What is the check-in and check-out time? ▾

Our standard check-in time is 11:30 AM and check-out is 10:00 AM. Early check-in or late luggage storage can be accommodated upon prior request depending on availability.

Is food included in the tariff? ▾

Yes! All our standard room and glamping packages include 4 full meals: Welcome Drink & Bengali Lunch, Evening Snacks with Hot Chai/Coffee, Full Dinner (Chicken/Fish/Veg options), and Morning Breakfast before check-out. Special fresh seafood catches (Pomfret, Jumbo Prawns, Crab, Hilsa) can also be pre-ordered.

Do you have AC rooms? ▾

Yes, we offer premium AC Cottages equipped with air conditioning, backed by high-capacity generator support, alongside ensuite modern bathrooms and luxury king beds.

Do you have sea-facing tents? ▾

Yes, our Sea View Luxury Canvas Tents are positioned directly facing the coastal shoreline, allowing you to wake up to panoramic sea views and falling asleep to the gentle cadence of ocean waves.

Is parking available for private vehicles? ▾

Yes. If travelling by personal car or bike, secure paid parking is available at Namkhana / Hatania Doania ghat or Bagdanga ghat. From there, you take a quick 5-10 minute boat/ferry crossing across the creek to Mousuni Island, where our local Toto will be waiting to drive you directly to the beach camp.

How do I reach Mousuni Island? ▾

From Kolkata (120 km): 1. Train: Local train from Sealdah to Namkhana (approx. 2.5 - 3 hours). 2. Road: Drive via Diamond Harbour - Kulpi - Kakdwip to Namkhana. 3. Boat: Cross the creek via regular ferry or motorized boat (5-10 mins). 4. Island Toto: Hop on an electric rickshaw (Toto) for a breezy 25-minute countryside ride directly to our beach camp gate at Baliara.

Do you arrange bonfires? ▾

Yes! We organize a complimentary communal beach bonfire every evening (weather permitting) on the sands. Private campfire setups and charcoal barbecue skewers can also be arranged on request.

Can couples stay? Is it safe and private? ▾

Absolutely. Mousuni Island Beach Camp is 100% couple-friendly, safe, and welcoming. We prioritize privacy, peaceful ambience, and professional hospitality. Valid government photo ID (Aadhaar, Voter ID, Passport) is required for each guest during check-in.

Can we book for large groups and corporate retreats? ▾

Yes, we host group outings, college reunions, and corporate offsites with custom tent clusters, team activities, volleyball, dedicated barbecue setups, and group banquet dining. Custom packages are available for groups of 10 or more.

Do you accept UPI and digital payments? ▾

Yes, advance bookings can be confirmed via Google Pay, PhonePe, Paytm, BHIM UPI, or direct IMPS/NEFT bank transfer. While UPI is accepted at the camp, keeping some cash on hand is advised as island mobile data towers can intermittently experience lower speeds.

What happens if weather or ferry conditions affect travel? ▾

Guest safety is our highest priority. In the rare event of official coastal cyclone warnings or severe weather advisories issued by maritime authorities, we offer flexible free date rescheduling within 90 days or policy-guided refunds. Our island team stays in continuous touch with incoming guests.

STILL HAVE QUESTIONS?

We Are Here to Help 24/7

Our camp managers are happy to answer all your specific questions regarding dates, group bookings, custom menus, or train connections.

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